Terms & Conditions :
Effective Date: 12 Aug 2026
Welcome to the Algotherm HK Official Online Store (hereinafter referred to as the "Store", powered by SHOPLINE). By accessing, browsing, or making a purchase on the Store, you agree to be bound by the following terms and conditions.
1. Member Account & Security
- You must provide true and accurate personal information when registering for an account.
- You are responsible for safeguarding your account details and password. You accept full responsibility for all activities conducted through your account.
2. Orders & Contract Formation
- Products and prices displayed on the Store constitute an invitation to treat. A sales contract is formed only when you complete your order and receive our "Order Confirmation Email".
- We reserve the right to cancel orders and arrange a full refund in the event of system errors, mispriced items, or stock shortages.
3. Payment Methods
- We accept designated online payment options (e.g., Credit Card, PayMe, FPS). Payments are processed via encrypted third-party gateways; we do not store full credit card details.
4. Delivery & Logistics
- Delivery services cover Hong Kong and Macau (primarily via SF Express).
- Delivery times are estimates only. We are not liable for shipping delays caused by force majeure events, such as severe weather, customs delays, or logistics disruptions. Please refer to our Delivery Terms for details.
5. Returns & Quality Assurance
- Due to hygiene and product safety considerations, all sales are final and non-refundable, except in cases of serious damage, leakage during transit, or wrong items delivered.
- If you receive a damaged or incorrect item, please take photos and contact customer support within 7 days of receipt. Please refer to our Return & Exchange Policy for details.
6. Intellectual Property
- All content on this Store (including trademarks, logos, text, images, videos, and page designs) is owned by Algotherm and/or the Store and is protected by intellectual property laws. Unauthorized reproduction, distribution, or commercial use without prior written consent is strictly prohibited.
7. Product Usage & Disclaimer
- Product efficacy varies by skin type. A patch test is recommended before initial use. Discontinue use immediately and consult a physician if irritation occurs.
- While we strive to ensure accuracy, we do not guarantee that website content is completely error-free or that services will be uninterrupted.
8. Revisions & Governing Law
- We reserve the right to modify these terms at any time. Revised versions take effect immediately upon posting.
- Algotherm HK reserves the right of final decision in case of any dispute.
- These Terms of Service and any separate agreements whereby we provide you shall be governed by and interpreted in accordance with the laws of Hong Kong, China.
9. Contact Us
- Email: info@algotherm.hk
